contact us
Contact us now and we will get back to you within the hour. Whether you want to book a guided tour, arrange a private transfer, or plan a custom trip across Morocco — our team is ready to help.
casacadovoyageur@gmail.com
Call or WhatsApp Us for Quick Contact
+212 6 79 46 28 51
LOCATION
49 Old medina Fez
Quick Answers Before You Reach Out
How fast do you respond to inquiries?
We pride ourselves on speed! If you contact us via WhatsApp, you will typically receive a response within 5 to 10 minutes during business hours. For email inquiries, we guarantee a reply in less than 2 hours.
Can I request a fully customized itinerary?
Absolutely! We specialize in tailor-made experiences. Just let us know your travel dates, budget, and the cities you want to explore, and our local experts will design a personalized itinerary for you at no extra cost.
Which languages does your support team speak?
To make things easy for you, our team is multilingual. We can assist you in English, Spanish, French, and Italian. Feel free to message us in the language you are most comfortable with.
Do you provide 24/7 support during my trip?
Yes. Once you book with Casacado Voyageurs, you will have access to an emergency 24/7 hotline. Whether you need a restaurant recommendation or urgent assistance, we are always just one call away.
Why is it better to contact you directly instead of using Booking/Viator?
Two main reasons: Price and Customization. Direct contact saves you at least 15% on commissions charged by global platforms. It also allows you to talk directly to the locals who will actually be organizing your tour, ensuring every detail is perfect.
Why Travelers Choose to Contact Us Directly
Every year, thousands of tourists visit Fez and book their experiences through large platforms — paying extra commissions and dealing with call centers that have never set foot in the Medina.
When you contact us directly, you speak with the person who will actually guide you. Someone who was born and raised in Fez, who knows which street vendor makes the best msemen, which rooftop has the finest view of the minarets, and which time of day the tanneries smell the least.
That personal connection is something no platform can offer. It costs nothing extra to reach out — and it makes all the difference.
We are based at 49 Old Medina, Fez. Come say hello if you are already in the city, or send us a message from wherever you are in the world. We look forward to hearing from you.
Talk to us
Whether you’re interested in our tours, transportation services, cooking classes, or simply have questions about your trip to Morocco, we’re here to assist you. Feel free to reach out—we’re happy to help make your experience unforgettable!